Refund policy

30-Day Return Window

You can return items within 30 days of delivery for a full refund. Items must be unused and in their original packaging.

Exchanges

We don’t offer direct exchanges. If you’d like a different item, please return your order for a refund and place a new order.

Return Process

1. Contact us or email at support@tekratstore.com with your order number.
2. We’ll provide return instructions and the correct return address.
3. Once we receive your return, we’ll process your refund within 5–7 business days.

Return Costs

Customers are responsible for return shipping unless the item is faulty or damaged upon arrival.

Return Method

Refunds are always issued back to your original payment method.