Privacy policy
Last updated: March 18, 2026
This website is operated by TEKRAT Technologies Ltd, a company registered in the United Kingdom with its registered address at 86-90 Paul Street, London, EC2A 4NE, United Kingdom (“we”, “us”, “our”).
We operate the website https://tekratstore.com and provide products and services through it (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
We may collect and process the following categories of personal information:
- Contact details – name, billing address, shipping address, phone number, email address
- Payment information – payment method details (processed securely via third-party providers such as Shopify Payments, Stripe, or PayPal; we do not store full card details)
- Account information – login details, preferences, saved items
- Order and transaction data – purchases, returns, order history
- Communications – messages sent via email or contact forms
- Device and technical data – IP address, browser type, device type, cookies, usage data
How We Collect Your Information
We collect information:
- Directly from you (when you place orders, contact us, or create an account)
- Automatically (via cookies and analytics tools when you browse the site)
- From service providers (e.g. Shopify, payment processors, analytics providers)
How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Provide customer support
- Manage your account
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
- Send marketing communications (you can opt out anytime)
Sharing Your Information
We may share your information with:
- Shopify (our eCommerce platform provider)
- Payment processors (e.g. Stripe, PayPal)
- Shipping and logistics partners
- Analytics and marketing providers (e.g. Google, Meta)
- Legal authorities when required by law
All third parties process your data in accordance with their own privacy policies.
Shopify
Our store is hosted on Shopify Inc., which provides the online eCommerce platform that allows us to sell our products and services.
Your data may be stored through Shopify’s data storage, databases, and general Shopify application. For more information, see: https://www.shopify.com/legal/privacy
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyse traffic and usage
- Personalise your experience
- Deliver relevant advertising
You can control cookies through your browser settings.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfil orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights (UK & EEA)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent (where applicable)
To exercise your rights, contact us at:
📧 support@tekratstore.com
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
International Data Transfers
Your information may be processed outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
Security
We take reasonable measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Services are not intended for individuals under 16. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Information
If you have any questions or requests regarding this Privacy Policy, you can contact:
TEKRAT Technologies Ltd
86-90 Paul Street
London, EC2A 4NE
United Kingdom