Warranty
12-Month Coverage
12-Month Coverage
All TEKRAT products come with a 12-month warranty for peace of mind.
What's Covered
What's Covered
- Manufacturing defects.
- Faults in materials or workmanship.
What's Not Covered
What's Not Covered
- Normal wear and tear.
- Accidental damage, misuse, or unauthorised repairs.
- Cosmetic issues that don’t affect product function.
How to Make a Claim
How to Make a Claim
- Contact us via Live Chat or email at support@tekratstore.com.
- Provide your order number, description of the issue, and photos if possible.
- Our team will review your claim and guide you through the next steps.
Resolution
Resolution
If your claim is approved, we’ll arrange a replacement or a refund, at no extra cost to you.
